The present terms and conditions are applicable for all legal relations, products offers, sales and deliveries between the customers and sssprint.ee ( the “Web store” ) run by MTÜ Siiditrükikoda, reg. code 80240014, address Telliskivi 57, Tallinn 10412 Estonia.
In addition to the present terms and conditions, the legal relations arising as a result of purchasing the Products from the Web store are regulated by applicable legislative acts of Estonian Republic. Using the site or by placing an order the customers agree to be bound by present terms and conditions.
Prices
Prices in the Web store are stated in euro (€) and include Estonian VAT (20%).
The prices don’t include the shipping costs. Shipping costs are specified in the order sum at Checkout for the customers to review before confirming the order.
Purchase and payment terms
In order to purchase a product from the Web store, please select the product and click “Add to card“ button. When you click the button “Shopping Card” then you can see the items on the card, change the amount and remove them. You can also see the shipping cost and total amount (with VAT).
When confirming the order enter your name, e-mail address, name of the Company (when the invoice is to a company), shipping address and phone number. Please double-check the billing and shipping information, since quick and uninterrupted delivery of your order depends on the accuracy of the info submitted.
In order to make payment you can use an online bank transfer method or PayPal. The total amount will be paid when confirming the purchase.
The contract enters into force the moment the payment is transferred to MTÜ Siiditrükikoda bank account.
Shipping
Products will be shipped usually during 2-3 days in Estonia and 5 working days rest of the Europe. After that the delivery depends on the chosen shipping option.
Web store is not responsible for the delivery delays or problems that are due to the incorrect entering of the shipping address by the client.
Delivery Options
Estonia
-Itella Smartpost parcel terminal, with a fixed price of 3.50 €
-Omniva with a fixed price of 3.50 €
Finland
-Itella Smartpost parcel terminal, with a fixed price of 11.- €
Europe
-fixed price of 15 €
Rest of the world
If you are interested in ordering our products, please contact us by e-mail sssprint@ssprint.ee We´ll calculate a delivery price for you and confirm your order by e-mail.
Returns & Refunds
After receiving the Product the customer has the right to familiarize with it during 14 days time. If for some reason you are not satisfied with the purchased Product, you have the right to return it in 14 days time by sending a corresponding message to the e-mail address sssprint@sssprint.ee
The Product must be sent back in their original package and condition. You have to ensure that the Product being returned is unused and in perfect condition. Please note that unused means that there are no marks or damage on the item. Web store will not accept Products with any indication that it was used. In such cases, the Products will be returned to the customer.
When returning the Product as specified, the Web store will return the sum paid for the order. Shipping costs are non-refundable. The due sum is to be transferred to the customer’s bank account not later than 14 days after receiving the client’s return claim, provided the product has been returned by the same deadline, i.e. during 14 days.
To cancel your order please send an e-mail to sssprint@sssprint.ee including product name, invoice number, date of payment and reason for returning. We will transfer your money back to the same account where it came from, during 14 days.
If you discover a defect of any kind in a Product delivered by us, please contact us as soon as possible, but not later than 20 days, to raise a formal complaint. This will entitle you to a replacement Product or, in cases where this is not possible, a refund. If the product delivered is wrong or damaged we will arrange the free return. Sellers of consumer goods within the EU are obliged to guarantee the conformity of the goods with a contract, for a period of two years after the delivery of the goods.
Privacy
The customer hereby gives the Web store the right to use certain personal information. Information that is provided while performing a purchase is collected by the Web store in order to fulfill the customer order and to develop the service provided to the customer.
Web store may forward the customer’s personal information regarding the delivery of the Product to the chosen delivery company.
Customer’s personal information is protected by all security measures required by law. Web store will not forward the personal information to any third parties, unless it is obligatory under the law.
Liability and Force Majeure
The Web store and the customer are mutually liable for any damage caused to another party by not complying to the present terms in amount and in cases provided for by the applicable European Union legislative acts unless the damage incurred is be caused by circumstances beyond the control and could not have possibly foreseen (Force Majeure).